Group Head of Reconciliation Job
Key Responsibilities
- Establish controls to ensure reconciliation is performed in a timely manner implementing a process to reconcile General Ledgers daily.
- Establish detailed process documentation for performing reconciliation and maintain documents to ensure they are current and result in the best operational service and delivery.
- Lead a team responsible for the development and program management of a consolidated roadmap for all departments across Reconciliation Services in the Group.
- Be part of the Program management team for Equity Group Reconciliation Transformation Strategy.
- Build and maintain strong internal working relationships across all countries.
- Success will be measured on the reduction of platforms, breaks, audit points, cost, and unreconciled balances.
- Develop and maintain relationships with external and internal partners and clients.
- Monitor, track, and report on performance against service level goals and benchmarks.
- Provide subject matter expertise to business-driven initiatives, internal partners, leadership, or projects related to Reconciliation, as necessary.
- Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Group Reconciliation are appropriately implemented.
- Participate in enterprise-wide control and governance programs and assist the company to implement control and governance programs from enterprise perspective.
- Involve in projects relating to the enhancement of reconciliation capabilities / processes for all monthly intragroup reconciliations.
- Oversees the development of Operational Procedures for the centre of excellence.
- Builds a scalable operation that can ultimately support all jurisdictions and can absorb additional volume from any acquisition activity.
- Provide technical expertise in the use of Reconciliation system functionality to the teams and business lines
Qualifications
Formal Education:
- At least an Undergraduate Degree from a recognized university. ACCA / CPA Certification will be an added advantage.
Experience:
- Financial Services, banking, regulatory and commercial experience Team management
Technical Experience:
- 5 – 7 years in Banking Operations, performing General Ledger reconciliation, data management and performance.
Essential:
- Previous operational controls experience at a manager level
- Ability to produce, analyze and interpret reports that demonstrate compliance and successful risk mitigation
Desired:
- Experience of digitizing services.
- Experience of Robotic Process Automation in General Ledger Reconciliation space.
Functional/ Technical Skills
Skill/ Experience
- Experience working at a manager level within an operational service environment within Financial Services.
- Proven track record in operational or assurance roles, ideally within the Financial Services industry.
- Experience of delivering operational Controls and Assurance functions with a good understanding of finance, assurance, and controls.
- Highly numerate and articulate with a strong commercial acumen – confident at presenting strategy and plans at team level.
- Strong negotiation and influencing skills to be deployed at all levels of the organization.
- Ability to work under pressure and to respond quickly to changing circumstances and tight timetables.
- Self-motivated, disciplined and organized.
- Experience in developing and managing teams.
- Proven ability to convey complex or financial information simply and clearly to a range of stakeholders.
- Knowledge of regulatory requirements and risks in the wider Financial Services arena.
- Strong Network of contacts and ability to bring external knowledge and thinking into the organization.
- Ability to learn from the non-Financial Services markets e.g. telecoms and Insurance and apply thinking to the products and services offered by Equity Group.
Accountability
Span of Control
- Manages professional employees and/or team leaders spanning across Equity Group.
Accountability of Performance
- Has accountability for the performance and results of a team within the Group. Defines operating standards of own team.
Tactical/Strategic responsibility
- Provides input into Group Digital Operations plans and policies to address resource and operational challenges. Addresses issues of business impact beyond own team.
Budget & Resourcing accountability
- Exercises management authority on BAU decisions such as recruitment, talent management, performance reviews and improvement plans
Problem Solving
- Decisions and problem-solving are guided by policies, procedures, and business plan; receives guidance from Group Director Operations
Time Frame
- Focus is week to week, looking to ensure each area is performing to targets. Looking at performance trends as opposed to day to day changes